Time Extension only happens if a bidder places a bid in the last 5 minutes before that lot is stipulated to close, the time extension to which the auction is set to will then take place , there will be a time reset to 10 minutes. The extension time should be used as a very last chance and the MAXIMUM BID(use the auto-bid function - As auto bids are placed earlier they will take priority over normal bids if they are equal.) you are willing to pay, should be bid immediately. Please do not attempt to game the system as the bidding will be frantic in the last minutes of the auction.
The bidder should bear in mind if a bidder places a bid before the closing of the auction does not mean he won the bid, he/she can still be outbid if the bidder does not monitor the auction. Using the auto-bid function will allow the system to keep bidding (up and to the auto-bid max amount.). The bidder should note that an online auction is loaded and accessible until the closing date and time stipulated, bearing in mind the time extensions. for the lot and will be outbid if the bidder does not monitor the auction. Please note that due to load shedding broadband connectivity on your devices can drop. If your broadband connection drops in the last minutes of the auction your device will lose connection to the bidding platform.
End of Auction Statuses
Open for offers: no bids have been placed on a given lot and buyers can make offers to the seller to be considered.
Pending: Current Bid is below Reserve and must be negotiated.
Vendu: Sold and will be invoiced.
NB: Place bids timeously! Don’t wait for the last minute or seconds, in case of system delays or network connectivity issues?
Placing an auto-bid online via our platform is when our system will automatically bid on your behalf up to your maximum bid(auto bid) using the pre-determined bidding increments. This can begin as soon as an auction is published & the sales begin. If a bidder is winning the lot and is later outbid, they will receive an email notification. If two bidders leave the same auto bid and that bid wins the lot, the bidder who left the bid first will be the winner. The earliest auto bid takes priority when it is equal to the normal bid or equal auto bid placed later.
Registering for an online auction website is a straightforward process that allows you to participate in auctions, place bids, and potentially win items you're interested in. Follow the steps below to get started:Step 1: Visit the Website:Navigate to the Website: Open your preferred web browser and go to Vendu Cape Online Auctions where you wish to register.Step 2: Start Registration:Click on "Register": Look for a button or link that says "Register," usually located on the toolbar of the website or if on mobile click the hamburger menu dropdown button.Step 3: Create an Account:Find "Don't Have an Account?": On the registration page, look for a section or a link that says "Don't have an account?"Enter Your Details: Fill in the required fields with your details. This typically includes your name, email address, cell phone and a password. FICA details will be required to be sent to us to review.Step 4: Verify Your Email:Check Your Email: After registering, check your email for a verification message.Click the Verification Link: Open the email and click on the link provided to verify your email address. This confirms that your email is valid and that you have access to it.Step 5: Complete CAPTCHA Verification:Pass the CAPTCHA Test: To prevent automated registrations, you might be asked to complete a CAPTCHA challenge. Follow the instructions provided to prove you're not a robot.Video GuideFor a visual and more detailed guide on how to register, watch the video below:https://www.youtube.com/embed/x7x0uPykRy8.By following these steps, you should be able to successfully register for an online auction website. If you encounter any issues during the registration process, look for assistance via the chatbot in bottom right or "Contact Us" section on the website for further assistance. Happy bidding
We understand that load shedding and power outages can unexpectedly impact cell phone signals and fiber connections, leading to technical issues while participating in our online auctions. If you encounter any difficulties during the bidding process due to these circumstances, it's crucial to take prompt action to ensure you can continue to participate in the auction without disadvantage.
Here’s what you should do:Contact Us Immediately: Do not wait until after the auction has concluded. Reach out to our support team as soon as you face any technical issues. The sooner we know, the quicker we can assist you.
Provide Details of the Issue: When contacting us, please provide as much detail as possible about the problem you're experiencing. This includes the time the issue occurred, any error messages you received, and how the issue has affected your ability to bid.
Discretionary Time Extensions: It is at the auctioneer's discretion to add additional time to the auction, up to 10 minutes, to accommodate buyers impacted by load shedding or related connectivity issues. This extension aims to ensure all interested participants have a fair chance to place their bids.
We strive to make our online auction platform as accessible and equitable as possible, even in the face of unforeseen challenges like load shedding. Your ability to participate successfully in our auctions is important to us, and we are committed to providing assistance and making accommodations to address issues caused by external factors beyond your control.
Should you face any technical difficulties, please contact us through the provided channels on our website. Our team is here to support you and ensure a positive auction experience.
At Vendu Cape Auctioneers, we are committed to ensuring a smooth and secure payment process for all our clients. To facilitate this, we accept payments made directly into our trust account, adhering to the highest standards of financial security and transparency. Below are the details regarding our accepted payment methods and related policies:Preferred Payment Methods: Electronic Funds Transfer (EFT): We highly recommend using EFT for making payments. This method is secure and efficient and allows for quick processing of transactions directly into our trust account. Wire Transfers: For clients who prefer or require the use of wire transfers, especially from international banks, we gladly accept this method. Wire transfers are a reliable way to securely transfer funds directly into our trust account. Cash Payments:While we understand that some clients may prefer using cash, we encourage you to deposit any cash into your own bank account first. Then, you can proceed to transfer the funds to us via EFT. This recommendation enhances security and streamlines the transaction process. Cash Deposited Directly into Trust Account: If you choose to deposit cash directly into our trust account, please be aware that such transactions will incur a 2% administrative fee. This fee offsets the bank charges associated with cash deposits, making it an important consideration for those opting to make cash payments directly. Please note all cash placed into trust account will come with FIC administrative burdens and risk analysis of the client.Important Note:All payments must be completed directly into our trust account to ensure the safety and security of your transactions. Please view the website for clarification. https://www.fic.gov.za/faqs/what-do-cash-transactions-mean/. We do not accept cash payments on-site or through third-party services for auction transactions.By adhering to these payment guidelines, you help us maintain a secure, efficient, and transparent financial environment for all participants involved. If you have any questions about the payment process or need further assistance, please do not hesitate to contact our customer support team. We're here to help you every step of the way.